FAQ

How do I contact Customer Service?

Give us a call at 1-440-710-6146 or
email us at: Ashley@ezpole.com

What's your return policy?

  • Your Patriot Store will accept your return of unworn, unwashed, like new condition (per YPS discretion) and defective merchandise by mail for a full refund of the purchase price (excluding shipping costs) if the merchandise is returned within 30 days of receipt.
  • Eligible refunds made within 30 days after receipt will be credited for the item's purchase price in the original form of payment.
  • Items that have been worn, stained, washed, smell of fragrances or have been otherwise used are not eligible for return or exchange.
  • Free exchanges are not available for damage caused by improper washing.
  • One free exchange is allowed per item for sizing issues. 

Return Shipping Fees

  • All return shipping fees will be the responsibility of the buyer.
  • Please send items to:
    Your Patriot Store
    36360 Vine Street
    Eastlake, OH 44095

Can I use more than one coupon on my order?

  • Freedom isn’t free! Our systems only allow one coupon / discount code per purchase.