Refund policy

Return and Refund Policy for Your Patriot Store

Last Updated: 01/01/2024

1. Returns and Exchanges

We want you to be completely satisfied with your purchase from Your Patriot Store. If you are not satisfied or if the product received is defective or damaged, you may initiate a return or exchange within 30 days of the purchase date.

2. Eligibility for Returns

To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Any product that shows signs of use or is missing parts will not be eligible for a return.

3. How to Initiate a Return or Exchange

To initiate a return or exchange, please contact our customer support team at yourpatriotstore@yourpatriotstore.com. Provide your order number, a description of the issue, and, if applicable, attach clear photos of any defects or damages. Our customer support team will guide you through the process.

4. Refund Process

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

5. Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective/damaged product. In such cases, we will provide instructions for return shipping at no cost to you.

6. Refund Exceptions

Refunds are not applicable to the following:

• Gift cards.
• Customized or personalized items.
• Items not in their original condition, damaged, or missing parts for reasons not due to our error.

7. Cancellation of Orders

If you wish to cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request. Once an order has been shipped, it cannot be canceled, and the standard return process applies.

8. Damaged or Defective Products

In the rare event that you receive a damaged or defective product, please contact us immediately. We may request additional information or photographs to assess the issue and expedite the resolution process.

9. Contact Information

For any questions or concerns regarding our Return and Refund Policy, please contact us at yourpatriotstore@yourpatriotstore.com.

By making a purchase from Your Patriot Store, you acknowledge that you have read, understood, and agreed to our Return and Refund Policy.